Privacy policy
Privacy Policy: Dr. Sheila S. Mercado, Endocrinologist
1. Introduction
Your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
2. Information We Collect
We collect information that you voluntarily provide to us, including:
Contact Information: Name, email address, and phone number (when booking appointments or reaching out via contact forms).
Health-Related Details: Information provided in appointment requests or through our educational resources.
Technical Data: IP address, browser type, and usage data collected through cookies to improve website performance.
3. How We Use Your Information
We use the information collected to:
Manage and confirm your appointment requests.
Provide requested educational resources or clinical information.
Improve our website and patient services.
Comply with legal and regulatory obligations.
4. Data Security and PHI
Security: We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Patient Confidentiality: While we take every precaution to secure our website, please avoid sending sensitive medical records or specific health details via standard email or contact forms. We will discuss your specific health data through secure, encrypted clinical channels during your appointment.
5. Sharing Your Information
We do not sell your personal information. We only share information with third parties when:
It is necessary to provide the services you requested (e.g., appointment scheduling software).
Required by law or to protect our legal rights.
You have provided explicit consent.
6. Cookies and Tracking
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may impact some website functionality.
7. Your Rights
You have the right to access, update, or request the deletion of your personal data held by our clinic. To exercise these rights, please contact us directly at [shellamercado@gmail.com].
8. Changes to This Policy
We may update this policy periodically to reflect changes in our practices. We will notify you by posting the updated version on our website.
